Shipping and Returns

We ship Tyrian Health supplements with UPS, typically within 3 to 5 days of your order. You can return unopened, sealed products within 30 days of delivery by contacting us at contact@tyrianhealth.com first. Approved refunds go to your original payment method within 10 business days.

How do you ship Tyrian products?

We ship with UPS. Delivery is typically within 3 to 5 days of your order. Expedited shipping may be available for an additional cost.

What is your return policy?

You have 30 days after receiving your order to request a return. If you’ve tried a Tyrian supplement and it isn’t right for you, you can still send it back. You will need your receipt or proof of purchase, and we ask that you return the product in its original container.

How to start a return:

1. Email us at contact@tyrianhealth.com with your order number.
2. If your return is accepted, we’ll send you a return shipping label and instructions.
3. Send your package to:

Attn: Tyrian Health
1 Eaton Way
Pueblo, CO 81001

Please do not send items back before contacting us. Returns we haven’t approved cannot be accepted.

What if my order arrives damaged or incorrect?

Please inspect your order when it arrives. If an item is defective, damaged, or not what you ordered, contact us right away at contact@tyrianhealth.com so we can make it right. A photo of the product and packaging helps us resolve it faster.

Which items cannot be returned?

• Fully used or empty products.
• Sale items and gift cards.
• Returns we haven’t approved in advance.
• Orders where the request comes more than 30 days after delivery.

Can I exchange a product?

The fastest way to get a different product is to return the one you have. Once we accept your return, place a separate order for the new item.

How do refunds work?

We’ll let you know once we’ve received and inspected your return and whether the refund is approved. If it is, we’ll refund your original payment method within 10 business days. Your bank or card company may need additional time to post the refund. If more than 15 business days have passed since we approved your return, please contact us at contact@tyrianhealth.com.

Health questions or reactions

If you have questions about whether a supplement is right for you, talk with a healthcare professional. If you experience an adverse reaction, stop using the product, seek medical care if needed, and let us know at contact@tyrianhealth.com.

Frequently asked questions

How long does shipping take?
Orders ship with UPS and typically arrive within 3 to 5 days of your order.

Can I return an opened supplement?
Yes. You can request a return within 30 days of receiving your order, even if you’ve opened or tried the product. Email contact@tyrianhealth.com and we’ll send a return label and instructions. We can’t accept fully used or empty products.

Can I return a product I’ve finished?
No. We can’t accept returns of fully used or empty products. If you have a concern about a product you’ve used, contact us at contact@tyrianhealth.com.

How do I start a return?
Email contact@tyrianhealth.com within 30 days of receiving your order. We’ll send a return label and instructions if the return is accepted.

How long do refunds take?
Approved refunds are issued to your original payment method within 10 business days.